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91
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Michael D. Hartline, | American Marketing Association | 2000 ,
92
Understanding the Customer Base of Service Providers : An Examination of the Differences between Switchers and Stayers
Understanding the Customer Base of Service Providers : An Examination of the Differences between Switchers and Stayers
Jaishankar Ganesh, | American Marketing Association | 2000 ,
93
Self-Service Technologies : Understanding Customer Satisfaction with Technology-Based Service Encounters
Self-Service Technologies : Understanding Customer Satisfaction with Technology-Based Service Encounters
Matthew L. Meuter, | American Marketing Association | 2000 ,
94
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
James G. Maxham III, | American Marketing Association | 2003 ,
95
The Effects of Strategy Type on the Market Orientation-Performance Relationship
The Effects of Strategy Type on the Market Orientation-Performance Relationship
Ken Matsuno and John T. Mentzer, | American Marketing Association | 2000 ,
96
Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance Outcomes
Service Orientation of a Retailer's Business Strategy: Dimensions, Antecedents, and Performance Outcomes
Christian Homburg, | American Marketing Association | 2002 ,
97
Measuring the Price Knowledge Shoppers Bring to the Store
Measuring the Price Knowledge Shoppers Bring to the Store
Marc Vanhuele, | American Marketing Association | 2002 ,
98
The Effect of Reward Structures on the Performance of Cross-Functional Product Development Teams
The Effect of Reward Structures on the Performance of Cross-Functional Product Development Teams
Shikhar Sarin and Vijay Mahajan, | American Marketing Association | 2001 ,
99
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
James G. Maxham III, | American Marketing Association | 2002 ,
100
Cross-Unit Competition for a Market Charter : The Enduring Influence of Structure
Cross-Unit Competition for a Market Charter : The Enduring Influence of Structure
Mark B. Houston, | American Marketing Association | 2001 ,
처음이전12345678910이후마지막
1
Cinema Journal
University of Texas Press [, ]
2
CMAJ: Canadian Medical Association Journal Supplement
Canadian Medical Association [, ]
3
EAST ASIA AND THE MAJOR POWERS
경남대학교 극동문제연구소 [정치학, ]
4
EWMA Journal
European Wound Management Association [, ]
5
IMA Journal of Mathematics Applied in Business & Industry
Oxford University Press / USA [, ]
6
Major John Andre
Great Neck Publishing [, ]
7
MAJOR POWERS AND FUTURE SECURITY
경남대학교 극동문제연구소 [정치학, ]
8
Nashim: A Journal of Jewish Women's Studies & Gender Issues
Indiana University Press [, ]
9
Petition to Parliament: Reasons for Making Bar, As Well as Pig or Sow-Iron in His Majesty's Plantatations
Great Neck Publishing [, ]
10
Sigma: Journal of Engineering & Natural Sciences / M++hendislik ve Fen Bilimleri Dergisi
Sigma: Journal of Engineering & Natural Sciences / M++hendislik ve Fen Bilimleri Dergisi [, ]
11
Veritas: Journal of Philosophy & Theology
Saint Rafael Pontifical Major Seminary [, ]