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111
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
James G. Maxham III, | American Marketing Association | 2003 ,
112
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
James G. Maxham III, | American Marketing Association | 2002 ,
113
The Market Valuation of Internet Channel Additions
The Market Valuation of Internet Channel Additions
Inge Geyskens, | American Marketing Association | 2002 ,
114
Investments in Consumer Relationships : A Cross-Country and Cross-Industry Exploration
Investments in Consumer Relationships : A Cross-Country and Cross-Industry Exploration
Kristof De Wulf, | American Marketing Association | 2001 ,
115
수산·해양환경 통계, 2020.
수산·해양환경 통계, 2020.
한국해양수산개발원, 529.059-한16수-R | 한국해양수산개발원 | 2020 529.059-한16수-R,
116
국제정세전망, 2021.
국제정세전망, 2021.
국립외교원외교안보연구소, 349-외'15구 | 국립외교원외교안보연구원 | 2020 349-외'15구,
117
공공역사란 무엇인가
공공역사란 무엇인가
뤼케 마르틴, 901-뤼874고공 | 푸른역사 | 2020 901-뤼874고공,
118
함안지역 가야토기 생산유적 기초학술연구
함안지역 가야토기 생산유적 기초학술연구
국립가야문화재연구소, 911.88-국298하함-R | 국립가야문화재연구소 | 2020 911.88-국298하함-R,
119
(2020년) 중소기업 금융실태 조사
(2020년) 중소기업 금융실태 조사
IBK기업은행, 324.30327-I'12주-R | IBK기업은행 | 2020 324.30327-I'12주-R,
120
Verification and Mitigation of Seismic Failure in Concrete Piers under Near-field Earthquakes
Verification and Mitigation of Seismic Failure in Concrete Piers under Near-field Earthquakes
Shoji Ikeda, | 한국지진공학회 | 2006 ,
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