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1
Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performance, and Customer Purchase Intent
Conflicts in the Work-Family Interface: Links to Job Stress, Customer Service Employee Performance, and Customer Purchase Intent
Richard G. Netemeyer, | American Marketing Association | 2005 ,
2
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Michael D. Hartline, | American Marketing Association | 2000 ,
3
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
Firms Reap What They Sow: The Effects of Shared Values and Perceived Organizational Justice on Customers' Evaluations of Complaint Handling
James G. Maxham III, | American Marketing Association | 2003 ,
4
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
A Longitudinal Study of Complaining Customers' Evaluations of Multiple Service Failures and Recovery Efforts
James G. Maxham III, | American Marketing Association | 2002 ,
5
Home and School Density Effects on Elementary School Children: The Role of Spatial Density
Home and School Density Effects on Elementary School Children: The Role of Spatial Density
Maxwell, L. E., | Sage Publications | 2003 ,
6
Competency in Child Care Settings: The Role of the Physical Environment
Competency in Child Care Settings: The Role of the Physical Environment
Maxwell, L. E., | Sage Publications | 2007 ,
7
Emergence of the Politics of Education Field: Making Sense of the Messy Center
Emergence of the Politics of Education Field: Making Sense of the Messy Center
Scribner, J. D., | Corwin Press Inc. | 2003 ,
8
Association between sleep duration and bone mineral density in Chinese women
Association between sleep duration and bone mineral density in Chinese women
Fu, X., | Elsevier Inc | 2011 ,
9
Affect Without Cognition
Affect Without Cognition
Ma, J, | Association for Consumer Research | 2007 ,
10
Is the Texas Accountability System Closing the Gap for Students of Poverty?
Is the Texas Accountability System Closing the Gap for Students of Poverty?
Sung-Kwan Yang, | 한국교육행정학회 | 2004 ,
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