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1
Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships
Are All Smiles Created Equal? How Emotional Contagion and Emotional Labor Affect Service Relationships
Thorsten Hennig-Thurau, | American Marketing Association | 2006 ,
2
Cross-Unit Competition for a Market Charter : The Enduring Influence of Structure
Cross-Unit Competition for a Market Charter : The Enduring Influence of Structure
Mark B. Houston, | American Marketing Association | 2001 ,
3
The Effects of the Social Structure of Digital Networks on Viral Marketing Performance
The Effects of the Social Structure of Digital Networks on Viral Marketing Performance
Mauro Bampo, | Informs | 2008 ,
4
Tax credits, insurance, and the use of medical care
Tax credits, insurance, and the use of medical care
Michael Smart,, | Blackwell Publishing | 2005 ,
5
Long-Term Impacts of Individual Development Accounts on Homeownership among Baseline Renters : Follow-Up Evidence from a Rnadomized Experiment
Long-Term Impacts of Individual Development Accounts on Homeownership among Baseline Renters : Follow-Up Evidence from a Rnadomized Experiment
Michal Grinstein-Weiss, | american economic association | 2013 ,
6
The Impact of Market Size and Composition on Health Insurance Premiums: Evidence from the First Year of the Affordable Care Act
The Impact of Market Size and Composition on Health Insurance Premiums: Evidence from the First Year of the Affordable Care Act
Michael J. Dickstein, | American Economic Assn | 2015 ,
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