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1
Stick Around...You Won't Regret It: An Exploration of Future Regret Avoidance on the Service Retention Decision
Stick Around...You Won't Regret It: An Exploration of Future Regret Avoidance on the Service Retention Decision
Lemon, K. N., | Association for Consumer Research | 2001 ,
2
Expanding Business-to-Business Customer Relationships : Modeling the Customer's Upgrade Decision
Expanding Business-to-Business Customer Relationships : Modeling the Customer's Upgrade Decision
Ruth N. Bolton, | American Marketing Association | 2008 ,
3
Return on Marketing : Using Customer Equity to Focus Marketing Strategy
Return on Marketing : Using Customer Equity to Focus Marketing Strategy
Roland T. Rust, | American Marketing Association | 2004 ,
4
Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Retention Decision
Dynamic Customer Relationship Management: Incorporating Future Considerations into the Service Retention Decision
Katherine N. Lemon, | American Marketing Association | 2002 ,
5
Paul M. Clikeman Called to Account: Fourteen Financial Frauds that Shaped the American Accounting Profession
Paul M. Clikeman Called to Account: Fourteen Financial Frauds that Shaped the American Accounting Profession
Lemon, W.M., | American Accounting Assn | 2010 ,
6
르몽드 세계사 : 우리가 해결해야 할 전지구적 이슈와 쟁점들
르몽드 세계사 : 우리가 해결해야 할 전지구적 이슈와 쟁점들
르몽드 디플로마티크 기획, 909-르35르 | 휴머니스트 | 2008 909-르35르,
7
Medical-surgical nursing : critical thinking in client care
Medical-surgical nursing : critical thinking in client care
LeMone , Priscilla, 512.8-L556m | Prentice Hall | 1993 512.8-L556m,
8
Perspectives on ecological integrity
Perspectives on ecological integrity
Westra, Laura, 539.98-W538p | Kluwer Academic Publishers | 1995 539.98-W538p,
9
Russian formalist criticism : four essays
Russian formalist criticism : four essays
Olson, Paul A, 809-O52r | University of Nebraska Press | 1965 809-O52r,
10
Design of compilers : Techniques of programming language translation
Design of compilers : Techniques of programming language translation
Lemone, Karen A., 005.4-L556d | CRC Press | 1992 005.4-L556d,
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