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Consumer behavior and managerial decision making
Consumer behavior and managerial decision making
Kardes, Frank R., 321.89-K18c | Prentice Hall | 2001 321.89-K18c,
2
The Role of Customer Gratitude in Relationship Marketing
The Role of Customer Gratitude in Relationship Marketing
Robert W. Palmatier, | American Marketing Association | 2009 ,
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