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1
Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
Ma, Z., | Association for Consumer Research | 2006 ,
2
A Psychophysiological Perspective of the Stress-buffering and Persuasive Impact of Positive Communication Style
A Psychophysiological Perspective of the Stress-buffering and Persuasive Impact of Positive Communication Style
Ma, Z, | Association for Consumer Research | 2008 ,
3
Childhood Socialization Effects on Adult Ability to Control Impulse
Childhood Socialization Effects on Adult Ability to Control Impulse
Decker, S., | Association for Consumer Research | 2006 ,
4
Stress and Eating: Disentangling the Effects of Psychological, Autonomic and Endocrine Components of Stress Response
Stress and Eating: Disentangling the Effects of Psychological, Autonomic and Endocrine Components of Stress Response
Ma, Z, | Association for Consumer Research | 2007 ,
5
Black women novelists and the nationalist aesthetic
Black women novelists and the nationalist aesthetic
Dubey, Madhu, 843-D814b | Indiana University Press | 1994 843-D814b,
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