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Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
상세정보
- 자료유형
- 기사
- ISSN
- 00989258
- 저자명
- Ma, Z.
- 서명/저자
- Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model Ma, Z. 공저 Dube, L.
- 발행사항
- Urbana, Ill : Association for Consumer Research, 2006.
- 형태사항
- pp. 409-411
- 주기사항
- 권말 색인 및 참고문헌 수록
- 기타저자
- Dube, L.
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60240977
MARC
008191106s2006 ai aa eng■022 ▼a00989258
■1001 ▼aMa, Z.
■24510▼aInterpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: ▼bAn Application of the Interpersonal Circumplex Model▼dMa, Z.▼e공저 Dube, L.
■260 ▼aUrbana, Ill▼bAssociation for Consumer Research▼c2006.
■300 ▼app. 409-411
■500 ▼a권말 색인 및 참고문헌 수록
■7001 ▼aDube, L.
■773 ▼tAdvances in consumer research.▼gVol. 33 (2006.)▼d2006, 08
■856 ▼uhttp://www.vancouver.wsu.edu/acr/home.htm
■SIS ▼aS028860▼b60077576▼h8▼s2▼fP
