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1
Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
Interpersonal Behaviors during Service Encounter and Their Impact on Service Outcome: An Application of the Interpersonal Circumplex Model
Ma, Z., | Association for Consumer Research | 2006 ,
2
Childhood Socialization Effects on Adult Ability to Control Impulse
Childhood Socialization Effects on Adult Ability to Control Impulse
Decker, S., | Association for Consumer Research | 2006 ,
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