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41
Restaurant basics : why guests don't come back--and what you can do about it
Restaurant basics : why guests don't come back--and what you can do about it
Marvin, Bill., 596.9-M391r | Wiley | 1992 596.9-M391r,
42
진실, 거짓 & 광고
진실, 거짓 & 광고
스틸, 존., 326.14-스888지 | 김앤김북스 | 2006 326.14-스888지,
43
Professional selling : an interpersonal perspective
Professional selling : an interpersonal perspective
Soldow, Gary F., 326.16-S684p | Macmillan | 1991 326.16-S684p,
44
Fabled service : ordinary acts, extraordinary outcomes
Fabled service : ordinary acts, extraordinary outcomes
Sanders, ElizaBeth A., 326.162-S215f | Pfeiffer&Company | 1995 326.162-S215f,
45
The art of software support : design and operation of support centers and helpdesks
The art of software support : design and operation of support centers and helpdesks
Tourniaire, Fran coise., 005.12-T728a | Prentice Hall PTR | 1997 005.12-T728a,
46
Achieving excellence in the fire service
Achieving excellence in the fire service
Janing, Judy., 512.29-J33a | Prentice Hall | 2003 512.29-J33a,
47
Successful service operations management
Successful service operations management
Metters, Richard, 325.1-M595s | South-Western/Thomson | 2003 325.1-M595s,
Add Meterial Info
Add Meterial Info
모체등록번호 딸림등록번호 서명 별치기호 자료상태 소장처
W061883 M002301 Successful service operations management CR 대출가능 문학자료실(관광학관1층)
48
Managing services : using technology to create value
Managing services : using technology to create value
Davis, Mark M., 325-D263m | McGraw-Hill/Irwin | 2003 325-D263m,
49
Service Marketing
Service Marketing
Rust, Roland T., 326.18-R971s | HarperCollins | 1996 326.18-R971s,
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