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231
최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료]
최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료]
Educational Institute of the AH & LA,, 591.9518-E24초-VT | Educational Institute of the AH & LA | 1997 591.9518-E24초-VT,
232
고객의 기대 = Exceeding Guest Expectations - [비디오 녹화자료]
고객의 기대 = Exceeding Guest Expectations - [비디오 녹화자료]
Educational Institute of the AH & LA,, 591.9525-E24고-VT | Educational Institute of the AH & LA | 1997 591.9525-E24고-VT,
233
다양성 : 환대의 얼굴 = Diversity : The Face of Hospitality - [비디오 녹화자료]
다양성 : 환대의 얼굴 = Diversity : The Face of Hospitality - [비디오 녹화자료]
Educational Institute of the AH & LA,, 591.95-E24다-VT | Educational Institute of the AH & LA | 1997 591.95-E24다-VT,
234
효과적인 인터뷰 - [비디오 녹화자료]
효과적인 인터뷰 - [비디오 녹화자료]
Educational Institute of the AH & LA,, 326.181-E24효-VT | Educational Institute of the AH & LA | 1997 326.181-E24효-VT,
235
고객불평 처리요령 = Solving Guest Problems - [비디오 녹화자료]
고객불평 처리요령 = Solving Guest Problems - [비디오 녹화자료]
Educational Institute of the AH & LA,, 326.162-E24고-VT | Educational Institute of the AH & LA | 1997 326.162-E24고-VT,
236
고객 서비스관리 = Managing Wuality Guest Service - [비디오 녹화자료]
고객 서비스관리 = Managing Wuality Guest Service - [비디오 녹화자료]
Educational Institute of the AH & LA,, 326.181-E24고-VT | Educational Institute of the AH & LA | 1997 326.181-E24고-VT,
237
연회 : 기초서비스 = Smart Service for Great Banquets - [비디오 녹화자료]
연회 : 기초서비스 = Smart Service for Great Banquets - [비디오 녹화자료]
Educational Institute of the AH & LA,, 591.9518-E24여-VT | Educational Institute of the AH & LA | 2001 591.9518-E24여-VT,
238
Understanding hospitality law
Understanding hospitality law
Jefferies, Jack P., 596-J45u-안진홍 | Educational Institute of the American Hotel & Motel Association | 1990 596-J45u-안진홍,
239
Managing front office operations
Managing front office operations
Kasavana, Michael L., 591.901-K19m-안진홍 | Educational Institute of the American Hotel & Motel Association | 1995 591.901-K19m-안진홍,
240
Edward weston : the last years in carnel
Edward weston : the last years in carnel
Travis, David, 668-T782e | The Art Institute of Chicago | 2001 668-T782e,
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Condensed Matter Physics
National Academy of Sciences of Ukraine, the Institute for Condensed Matter Physics [, ]
2
Scientific Research Activity of the Institute of Ecology - Annual Report
Institute of Ecology Vilnius University [, ]
3
Theology & Sexuality: The Journal of the Institute for the Study of Christianity & Sexuality
Sheffield Academic Press [, ]
4
Transactions of the Institute of British Geographers
Blackwell Publishing Limited [, ]
5
Transactions of the Institute of Measurement & Control
Arnold Publishers [, ]