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11
A Study on The Relationship Among Service Quality, Service Value and Customer Satisfaction of Food Service Industries
A Study on The Relationship Among Service Quality, Service Value and Customer Satisfaction of Food Service Industries
Lee Mi Ock, | 한국데이터정보과학회 | 2006 ,
12
A Strategic Plan for Improving Customer Satisfaction in Auto Insurance
A Strategic Plan for Improving Customer Satisfaction in Auto Insurance
Cho Yong-Jun, | 한국데이터정보과학회 | 2006 ,
13
A Study on service dmand in customer relationship management for Taiwan's small and medium-sized enterprise
A Study on service dmand in customer relationship management for Taiwan's small and medium-sized enterprise
Tien, Shiaw-Wen, | 한국품질경영학회 | 2006 ,
14
A customer data quality management strategy
A customer data quality management strategy
김병용, | 대한관광경영학회 | 2005 ,
15
Superior customer service : William A. Stull, Donna E. Crow.
Superior customer service : William A. Stull, Donna E. Crow.
Stull, William A., 326.184-S934s | South-Western Educational Pub. | 1996 326.184-S934s,
16
Developing custom delphi components
Developing custom delphi components
Konopka, Ray, 005.13-K82d | IDG Books | 1996 005.13-K82d,
17
호텔 기업의 내부마케팅활동이 종사원의 직무만족, 조직몰입 및 고객지향성에 미치는 영향 The Effect of Internal Marketing Activities on Job Satisfaction, Organizational Commitment, and Customer Orientation In the Hotel Industry
호텔 기업의 내부마케팅활동이 종사원의 직무만족, 조직몰입 및 고객지향성에 미치는 영향 The Effect of Internal Marketing Activities on Job Satisfaction, Organizational Commitment, and Customer Orientation In the Hotel Industry
한진수, 김은정, Han, Jin-Soo, Kim, Eun-Jung, | 한국호텔경영학회 | 2005 ,
18
The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
Lee, Soo-Bum, Lee Sung-Hee, Lee, Eun-Yong, | 한국호텔경영학회 | 2005 ,
19
New Approaches to Understand Customers' Emotional Responses and Hotel Servicescape
New Approaches to Understand Customers' Emotional Responses and Hotel Servicescape
Byun, Jeoung-Woo, Kim-Jung-Sun, Park, Sang-Hwan, | 한국호텔경영학회 | 2005 ,
20
Hotel Room Reservation Employees Relationship with Customers and Customer Trust, Commitment and Hotel Performance
Hotel Room Reservation Employees Relationship with Customers and Customer Trust, Commitment and Hotel Performance
Yeung Kurn Park, Jum Gi An, | The Tourism Sciences Society of Korea | 2004 ,
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1
Convention (IV) Respecting the Laws & Customs of War on Land
Great Neck Publishing [, ]