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The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
상세정보
MARC
008060425s2005 ULKa a KOR■022 ▼a12268747
■245 ▼aThe Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction▼dLee, Soo-Bum, Lee Sung-Hee, Lee, Eun-Yong
■260 ▼a서울▼b한국호텔경영학회▼c2005.
■300 ▼app. 77-88
■653 ▼aIMPACT▼aSERVICE▼aATTITUDE▼aPERCEIVED▼aQUALITY▼aVALUE▼aAIRLINE▼aIMAGE▼aCUSTOMER▼aSATISFACTION
■700 ▼aLee, Soo-Bum, Lee Sung-Hee, Lee, Eun-Yong
■773 ▼t호텔경영학연구(Korean Journal of Hospitality Administration)▼g제14권 제3호 (통권29호)(2005년 9월)▼d2005, 08
■URL ▼ahttp://www.kosha.or.kr
■SIS ▼aS016443▼b60049947▼h8▼s2


