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Thorsten Hennig-Thurau, | American Marketing Association | 2007 ,
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Mark B. Houston, | American Marketing Association | 2001 ,
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Ming Hou, | Institute of Electrical and Electronics Engineers | 2005 ,
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Houston, D. S., | Clark University | 2005 ,
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Pawlowski, S. D., | Association for Computing Machinery | 2005 ,
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