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Professional services : text and cases
Professional services : text and cases
DeLong, Thomas., 326.18-D361p | McGraw-Hill/Irwin | 2003 326.18-D361p,
2
Managing services : using technology to create value
Managing services : using technology to create value
Davis, Mark M., 325-D263m | McGraw-Hill/Irwin | 2003 325-D263m,
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