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1
Service Quality in hospitality organizations
Service Quality in hospitality organizations
Olsen, Michael D., 591.9518-O52s | Cassell | 1996 591.9518-O52s,
2
Operations Management for the Hospitality Industry : A Resource-Based Approach for the Hospitality and Tourism Industries
Operations Management for the Hospitality Industry : A Resource-Based Approach for the Hospitality and Tourism Industries
Johns, Nick, 326.3925-J65o | Cassell | 1994 326.3925-J65o,
3
Management Skills : A Resource-Based Approach for the Hospitality and Tourism Industries
Management Skills : A Resource-Based Approach for the Hospitality and Tourism Industries
Messenger, Sally, 326.3925-M584m | Cassell | 1994 326.3925-M584m,
4
The International Hospitality Business
The International Hospitality Business
Kotas, Richard, 326.385-K87i | Cassell | 1996 326.385-K87i,
5
Strategic Hospitality Management
Strategic Hospitality Management
Teare, Richard, 591.9525-T253s | Cassell | 1991 591.9525-T253s,
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