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1
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Imhoff, Claudia, 325.431-I32b | Wiley | 2001 325.431-I32b,
2
Email marketing : using email to reach your tarket audience and build customer relationships
Email marketing : using email to reach your tarket audience and build customer relationships
Sterne, Jim, 326.18-S839e | John Wiley & Sons | 2000 326.18-S839e,
3
호감이 전략을 이긴다
호감이 전략을 이긴다
바르가바, 로히트, 325.5-바297호 | 원더박스 | 2013 325.5-바297호,
4
Restaurant basics : why guests don't come back--and what you can do about it
Restaurant basics : why guests don't come back--and what you can do about it
Marvin, Bill., 596.9-M391r | Wiley | 1992 596.9-M391r,
5
e-Business readiness : a customer-focused framework
e-Business readiness : a customer-focused framework
Craig, James, 326.165-C886e | Addison-Wesley | 2001 326.165-C886e,
6
Managing services : using technology to create value
Managing services : using technology to create value
Davis, Mark M., 325-D263m | McGraw-Hill/Irwin | 2003 325-D263m,
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