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1
Superior customer service : William A. Stull, Donna E. Crow.
Superior customer service : William A. Stull, Donna E. Crow.
Stull, William A., 326.184-S934s | South-Western Educational Pub. | 1996 326.184-S934s,
2
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Imhoff, Claudia, 325.431-I32b | Wiley | 2001 325.431-I32b,
3
Email marketing : using email to reach your tarket audience and build customer relationships
Email marketing : using email to reach your tarket audience and build customer relationships
Sterne, Jim, 326.18-S839e | John Wiley & Sons | 2000 326.18-S839e,
4
e-Business readiness : a customer-focused framework
e-Business readiness : a customer-focused framework
Craig, James, 326.165-C886e | Addison-Wesley | 2001 326.165-C886e,
5
Customer service on the Internet : building relationships, increasing loyalty, and staying competitive
Customer service on the Internet : building relationships, increasing loyalty, and staying competitive
Sterne, Jim, 326.181-S839c | John Wiley & Sons | 2000 326.181-S839c,
6
Talking Listening : keys to success with customers and co-workers
Talking Listening : keys to success with customers and co-workers
Zeman, Wanda J, 747.5-Z53t-안진홍 | Financial Education | 1990 747.5-Z53t-안진홍,
7
Restaurant Management : Customers, operations, and employees
Restaurant Management : Customers, operations, and employees
Mill, Robert Christie, 591.986-M645r | Prentice Hall | 1998 591.986-M645r,
8
Customer-Driven Marketing
Customer-Driven Marketing
Frazer-Robinson, John, 326.161-F848c | Kogan Page | 1997 326.161-F848c,
9
호감이 전략을 이긴다
호감이 전략을 이긴다
바르가바, 로히트, 325.5-바297호 | 원더박스 | 2013 325.5-바297호,
10
체험의 경제학 : 비즈니스는 마음을 훔치는 연극이다
체험의 경제학 : 비즈니스는 마음을 훔치는 연극이다
파인, B. 조지프, 325.5-파68체 | 북이십일 21세기북스 | 2010 325.5-파68체,
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