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1
NUKI Emotion Measurement Instrument: Development of a Non-Verbal Self-Report Emotion Measurement Instrument for Children
NUKI Emotion Measurement Instrument: Development of a Non-Verbal Self-Report Emotion Measurement Instrument for Children
Vanhamme, J, | Association for Consumer Research | 2008 ,
2
What If You Surprise Your Customers...Will They Be More Satisfied? Findings from a Pilot Experiment
What If You Surprise Your Customers...Will They Be More Satisfied? Findings from a Pilot Experiment
Vanhamme, J., | Association for Consumer Research | 2003 ,
3
"Oh!... Wow!" How Surprise Enhances Satisfaction
"Oh!... Wow!" How Surprise Enhances Satisfaction
Vanhamme, J., | Association for Consumer Research | 2001 ,
4
See how 'Good' we are : The dangers of using corporate social activities in communication campaigns
See how 'Good' we are : The dangers of using corporate social activities in communication campaigns
Valerie Swaen, | Association for Consumer Research | 2004 ,
5
The Use of Corporate Social Responsibility Arguments in Communication Campaigns: Does Source Credibility Matter?
The Use of Corporate Social Responsibility Arguments in Communication Campaigns: Does Source Credibility Matter?
Swaen, V., | Association for Consumer Research | 2005 ,
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