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1
Web Site Usability, Design, and Performance Metrics
Web Site Usability, Design, and Performance Metrics
Jonathan W. Palmer, | Informs | 2002 ,
2
The Performance Impacts of Quick Response and Strategic Alignment in Specialty Retailing
The Performance Impacts of Quick Response and Strategic Alignment in Specialty Retailing
Jonathan W. Palmer, | Informs | 2000 ,
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