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1
Destination appraisals
Destination appraisals
Crotts, J. C., | Pergamon | 2007 ,
2
The customer delight construct:Is Surprise Essential?
The customer delight construct:Is Surprise Essential?
Crotts, J. C., | Pergamon | 2011 ,
3
The Effect of Uncertainty Avoidance on Information Search, Planning and Purchases of International Vacation Travel Services
The Effect of Uncertainty Avoidance on Information Search, Planning and Purchases of International Vacation Travel Services
Money, R. B., | Association for Consumer Research | 2001 ,
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