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| Association for Consumer Research |
2003
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Chelminski, P.,
| Association for Consumer Research |
2006
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| Association for Consumer Research |
2006
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| Association for Consumer Research |
2008
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Coulter, K.S.,
| Association for Consumer Research |
2008
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Coulter, K.S.,
| Association for Consumer Research |
2008
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Chelminski, P,
| Association for Consumer Research |
2007
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| Association for Consumer Research |
2005
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Changing Faces in Services Relationships: Customers' Roles During Dissatisfactory Service Encounters
Ligas, M.,
| Association for Consumer Research |
2001
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