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1
The Lean Office: Develop Lean Administrative Processes
The Lean Office: Develop Lean Administrative Processes
Brewton, J., | Warren, Gorham and Lamont | 2009 ,
2
MEASUREMENT: THE MISSING INGREDIENT IN TODAY'S CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES
MEASUREMENT: THE MISSING INGREDIENT IN TODAY'S CUSTOMER RELATIONSHIP MANAGEMENT STRATEGIES
Brewton, J., | Warren, Gorham and Lamont | 2003 ,
3
Functional Lean: A New Approach for Optimizing Internal Service Function Value
Functional Lean: A New Approach for Optimizing Internal Service Function Value
Schiemann, W., | Warren, Gorham and Lamont | 2009 ,
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