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1
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Corridors of Influence in the Dissemination of Customer-Oriented Strategy to Customer Contact Service Employees
Michael D. Hartline, | American Marketing Association | 2000 ,
2
Management accounting : a strategic approach
Management accounting : a strategic approach
Morse, Wayne J, 325.9-M886m | South-Western/Thomson Learning | 2000 325.9-M886m,
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