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저자
- Schroeder, Betty L. (2+)
- Dillon, J.T. (1+)
- Boone, Barry. (1+)
- Billings, Diane McGovern (1+)
- Bannister, Robert C (1+)
출판사
- Pearson Education (2+)
- Prentice Hall (2+)
- International Association of Administrative Professionals:Prentice Hall (1+)
- International Association of Administrative Professionals and Prentice Hall (1+)
- Holt, Rinehart and Winston (1+)
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