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31
![고객의 기대 = Exceeding Guest Expectations - [비디오 녹화자료]](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
Educational Institute of the AH & LA,, 591.9525-E24고-VT
| Educational Institute of the AH & LA |
1997
591.9525-E24고-VT,
32
Educational Institute of the AH & LA,, 591.95-E24다-VT
| Educational Institute of the AH & LA |
1997
591.95-E24다-VT,
33
Educational Institute of the AH & LA,, 591.9518-E24여-VT
| Educational Institute of the AH & LA |
2001
591.9518-E24여-VT,
36
Abbey, James R, 591.9525-A124h-안진홍
| Educational Institute, American Hotel & Motel Association |
1996
591.9525-A124h-안진홍,
37
Kappa, Margaret M., 591.95-K17h-안진홍
| Educational institute |
2000
591.95-K17h-안진홍,
38
Dittmer, Paul, 591.95-D617d-안진홍
| Van Nostrand Reinhold |
1996
591.95-D617d-안진홍,
39
Medlik, S., 591.95-M489p-안진홍
| Heinemann |
1978
591.95-M489p-안진홍,
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