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11
Hiding Guilt
Hiding Guilt
Anthony C.I, | Association for Consumer Research | 2011 ,
12
The Fundamental Attribution Error: Social Inference of Service Outcomes
The Fundamental Attribution Error: Social Inference of Service Outcomes
Elizabeth Cowley, | Association for Consumer Research | 2002 ,
13
Truth, Lies and Videotape: The Impact of Personality on the Memory for a Consumption Experience
Truth, Lies and Videotape: The Impact of Personality on the Memory for a Consumption Experience
Cowley, E., | Association for Consumer Research | 2001 ,
14
Service failure recovery : The moderating impact of individual-level cultral value orientation on perceptios of justice
Service failure recovery : The moderating impact of individual-level cultral value orientation on perceptios of justice
P. G. Patterson., | Elsevier | 2006 ,
15
High-Resolution Transmission Electron Microscopy and Associated Techniques
High-Resolution Transmission Electron Microscopy and Associated Techniques
Buseck, Peter, 478.1-B977h | Oxford University | 1988 478.1-B977h,
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