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1
The Influence of Service Quality Factors on Customer Satisfaction and Repurchase Intention in the Korean Professional Baskeball League
The Influence of Service Quality Factors on Customer Satisfaction and Repurchase Intention in the Korean Professional Baskeball League
Hyun-Duck Kim., | 체육과학연구원 | 2006 ,
2
Customer Satisfaction with Electronic Service Encounters
Customer Satisfaction with Electronic Service Encounters
Nelson Masssad., | M.E. Sharpe | 2006 ,
3
What Makes Customers Bring Their Bags or Buy Bags From the Shop? A Survey of Customers at a Taiwan Hypermarket
What Makes Customers Bring Their Bags or Buy Bags From the Shop? A Survey of Customers at a Taiwan Hypermarket
SAN-PUILAM., | Sage Publications | 2006 ,
4
Customer Poaching in Vertical Differentiation
Customer Poaching in Vertical Differentiation
CHONG-KOOK PARK, | The Korean Economic Association | 2001 ,
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