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1
The Influence of Service Quality Factors on Customer Satisfaction and Repurchase Intention in the Korean Professional Baskeball League
The Influence of Service Quality Factors on Customer Satisfaction and Repurchase Intention in the Korean Professional Baskeball League
Hyun-Duck Kim., | 체육과학연구원 | 2006 ,
2
Customer Satisfaction with Electronic Service Encounters
Customer Satisfaction with Electronic Service Encounters
Nelson Masssad., | M.E. Sharpe | 2006 ,
3
What Makes Customers Bring Their Bags or Buy Bags From the Shop? A Survey of Customers at a Taiwan Hypermarket
What Makes Customers Bring Their Bags or Buy Bags From the Shop? A Survey of Customers at a Taiwan Hypermarket
SAN-PUILAM., | Sage Publications | 2006 ,
4
Superior customer service : William A. Stull, Donna E. Crow.
Superior customer service : William A. Stull, Donna E. Crow.
Stull, William A., 326.184-S934s | South-Western Educational Pub. | 1996 326.184-S934s,
5
Customer Poaching in Vertical Differentiation
Customer Poaching in Vertical Differentiation
CHONG-KOOK PARK, | The Korean Economic Association | 2001 ,
6
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Imhoff, Claudia, 325.431-I32b | Wiley | 2001 325.431-I32b,
7
Email marketing : using email to reach your tarket audience and build customer relationships
Email marketing : using email to reach your tarket audience and build customer relationships
Sterne, Jim, 326.18-S839e | John Wiley & Sons | 2000 326.18-S839e,
8
e-Business readiness : a customer-focused framework
e-Business readiness : a customer-focused framework
Craig, James, 326.165-C886e | Addison-Wesley | 2001 326.165-C886e,
9
Customer service on the Internet : building relationships, increasing loyalty, and staying competitive
Customer service on the Internet : building relationships, increasing loyalty, and staying competitive
Sterne, Jim, 326.181-S839c | John Wiley & Sons | 2000 326.181-S839c,
10
Talking Listening : keys to success with customers and co-workers
Talking Listening : keys to success with customers and co-workers
Zeman, Wanda J, 747.5-Z53t-안진홍 | Financial Education | 1990 747.5-Z53t-안진홍,
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