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1
Customer Poaching in Vertical Differentiation
Customer Poaching in Vertical Differentiation
CHONG-KOOK PARK, | The Korean Economic Association | 2001 ,
2
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Building the customer-centric enterprise : data warehousing techniques for supporting customer relationship management
Imhoff, Claudia, 325.431-I32b | Wiley | 2001 325.431-I32b,
3
e-Business readiness : a customer-focused framework
e-Business readiness : a customer-focused framework
Craig, James, 326.165-C886e | Addison-Wesley | 2001 326.165-C886e,
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