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전시별 서비스품질의 기대불일치가 전시참관객 만족에 미치는 영향 Exhibition Visitors' Satisfaction of Service Quality applied for Expectancy-Disconfirmation Paradigm
전시별 서비스품질의 기대불일치가 전시참관객 만족에 미치는 영향 Exhibition Visitors' Satisfaction of Service Quality applied for Expectancy-Disconfirmation Paradigm
고재윤, 한진영, 윤승현, Ko, Jae-Youn, Han, Jin-Yo, | 한국호텔경영학회 | 2005 ,
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