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Does Customer Demotion Jeopardize Loyalty?
Does Customer Demotion Jeopardize Loyalty?
상세정보
- 자료유형
- 기사
- ISSN
- 00222429
- 저자명
- Tillmann Wagner
- 서명/저자
- Does Customer Demotion Jeopardize Loyalty? / Tillmann Wagner , Thorsten Hennig-Thurau and Thomas Rudolph
- 발행사항
- New York : American Marketing Association, 2009.
- 형태사항
- pp. 69-85
- 주기사항
- Includes Bibliography Reference
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60271375
MARC
008210330s2009 ulk aa eng■022 ▼a00222429
■1001 ▼aTillmann Wagner
■24510▼aDoes Customer Demotion Jeopardize Loyalty?▼dTillmann Wagner▼eThorsten Hennig-Thurau and Thomas Rudolph
■260 ▼aNew York▼bAmerican Marketing Association▼c2009.
■300 ▼app. 69-85
■500 ▼aIncludes Bibliography Reference
■7001 ▼aThorsten Hennig-Thurau and Thomas Rudolph
■773 ▼tJournal of marketing.▼gVol. 73 No. 3 (2009. 5)▼d2009, 05
■SIS ▼aS051158▼b60077308▼h8▼s2▼fP
