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Critical Incidents and the Impact of Satisfaction on Customer Share
Critical Incidents and the Impact of Satisfaction on Customer Share
Detailed Information
- 자료유형
- 기사
- ISSN
- 00222429
- 서명/저자
- Critical Incidents and the Impact of Satisfaction on Customer Share / Jenny van Doorn and Peter C. Verhoef
- 발행사항
- New York : American Marketing Association, 2008.
- 형태사항
- pp. 123-142
- 주기사항
- Includes Bibliography Reference
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60271283
MARC
008210329s2008 ulk aa eng■022 ▼a00222429
■1001 ▼aJenny van Doorn and Peter C. Verhoef
■24510▼aCritical Incidents and the Impact of Satisfaction on Customer Share▼dJenny van Doorn and Peter C. Verhoef
■260 ▼aNew York▼bAmerican Marketing Association▼c2008.
■300 ▼app. 123-142
■500 ▼aIncludes Bibliography Reference
■773 ▼tJournal of marketing.▼gVol. 72 No. 4 (2008. 7)▼d2008, 07
■SIS ▼aS049244▼b60077308▼h8▼s2▼fP
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