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Addressing the What and How of Online Services : Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success
Addressing the What and How of Online Services : Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success
Detailed Information
- 자료유형
- 기사
- ISSN
- 10477047
- 서명/저자
- Addressing the What and How of Online Services : Positioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success / Ronald T. Cenfetelli , 공저 Izak Benbasat, Sameh Al-Natour
- 발행사항
- Providence, RI : Informs, 2008.
- 형태사항
- pp. 161–181
- 주기사항
- 참고문헌수록
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60260195
MARC
008200820s2008 ai aa eng■022 ▼a10477047
■1001 ▼aRonald T. Cenfetelli
■24510▼aAddressing the What and How of Online Services▼bPositioning Supporting-Services Functionality and Service Quality for Business-to-Consumer Success▼dRonald T. Cenfetelli▼e공저 Izak Benbasat, Sameh Al-Natour
■260 ▼aProvidence, RI▼bInforms▼c2008.
■300 ▼app. 161–181
■500 ▼a참고문헌수록
■7001 ▼aIzak Benbasat, Sameh Al-Natour
■773 ▼tInformation systems research=ISR▼gVol. 19 No. 2 (2008. 6)▼d2008, 06
■856 ▼uhttps://isr.pubs.informs.org/
■SIS ▼aS049175▼b60077698▼h8▼s2▼fP
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