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The Measurement of Web-Customer Satisfaction : An Expectation and Disconfirmation Approach
The Measurement of Web-Customer Satisfaction : An Expectation and Disconfirmation Approach
Detailed Information
- Material Type
- 기사
- ISSN
- 10477047
- Author
- Vicki McKinney
- Title/Author
- The Measurement of Web-Customer Satisfaction : An Expectation and Disconfirmation Approach / Vicki McKinney ; 공저 Kanghyun Yoon, Fatemeh ?Mariam? Zahedi
- Publish Info
- Providence, RI : Informs, 2002.
- Material Info
- pp. 296–315
- General Note
- 참고문헌수록
- Added Entry-Personal Name
- Kanghyun Yoon, Fatemeh ?Mariam? Zahedi
- Electronic Location and Access
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60260050
MARC
008200811s2002 ai aa eng■022 ▼a10477047
■1001 ▼aVicki McKinney
■24510▼aThe Measurement of Web-Customer Satisfaction▼bAn Expectation and Disconfirmation Approach▼dVicki McKinney▼e공저 Kanghyun Yoon, Fatemeh ?Mariam? Zahedi
■260 ▼aProvidence, RI▼bInforms▼c2002.
■300 ▼app. 296–315
■500 ▼a참고문헌수록
■7001 ▼aKanghyun Yoon, Fatemeh ?Mariam? Zahedi
■773 ▼tInformation systems research=ISR▼gVol. 13 No. 3 (2002. 9)▼d2002, 09
■856 ▼uhttps://doi.org/10.1287/isre.13.3.296.76
■SIS ▼aS030036▼b60077698▼h8▼s2▼fP
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