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A comparison of Magal's service quality instrument with SERVPERF
A comparison of Magal's service quality instrument with SERVPERF
Detailed Information
- 자료유형
- 기사
- ISSN
- 03787206
- 저자명
- H. Landrum
- 서명/저자
- A comparison of Magals service quality instrument with SERVPERF / H. Landrum , V.R. Prybutok, X. Zhang
- 발행사항
- New York, NY : North-Holland, 2007.
- 형태사항
- pp. 104-113
- 주기사항
- 참고문헌수록
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60259855
MARC
008200803s2007 ai aa eng■022 ▼a03787206
■1001 ▼aH. Landrum
■24510▼aA comparison of Magal's service quality instrument with SERVPERF▼dH. Landrum▼eV.R. Prybutok, X. Zhang
■260 ▼aNew York, NY▼bNorth-Holland▼c2007.
■300 ▼app. 104-113
■500 ▼a참고문헌수록
■7001 ▼aV.R. Prybutok, X. Zhang
■773 ▼tInformation & Management▼gVol. 44 No. 1 (2007. 1)▼d2007, 01
■856 ▼uhttp://www.elsevier.com/locate/im
■SIS ▼aS039412▼b60077801▼h8▼s2▼fP
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