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An Application of Lean Thinking and Lean Tools to Improve a Customer Complaint Product Return Process
An Application of Lean Thinking and Lean Tools to Improve a Customer Complaint Product Return Process
상세정보
- 자료유형
- 기사
- ISSN
- 10928057
- 저자명
- Roorda, D.
- 서명/저자
- An Application of Lean Thinking and Lean Tools to Improve a Customer Complaint Product Return Process / Roorda, D. , Castellano, J.F.
- 발행사항
- Boston, MA : Warren, Gorham and Lamont, 2012.
- 형태사항
- pp. 37-47
- 주기사항
- included reference
- 기타저자
- Castellano, J.F.
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60251755
MARC
008200121s2012 ai aa eng■022 ▼a10928057
■1001 ▼aRoorda, D.
■24510▼aAn Application of Lean Thinking and Lean Tools to Improve a Customer Complaint Product Return Process▼dRoorda, D.▼e Castellano, J.F.
■260 ▼aBoston, MA▼bWarren, Gorham and Lamont▼c2012.
■300 ▼app. 37-47
■500 ▼aincluded reference
■7001 ▼aCastellano, J.F.
■773 ▼tJournal of cost management.▼gVol. 26 No. 3 (2012. 5)▼d2012, 05
■856 ▼uhttp://www.riahome.com/estore/detail.asp?ID=ZMCM
■SIS ▼aS059534▼b60077745▼h8▼s2▼fP
