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Evaluating E-Commerce Functionality with a Focus on Customer Service
Evaluating E-Commerce Functionality with a Focus on Customer Service
Detailed Information
- 자료유형
- 기사
- ISSN
- 00010782
- 저자명
- Lightner, N. J.
- 서명/저자
- Evaluating E-Commerce Functionality with a Focus on Customer Service / Lightner, N. J.
- 발행사항
- Broadway, NY : Association for Computing Machinery, 2004.
- 형태사항
- pp. p.88-92
- 주기사항
- included reference
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60250830
MARC
008200115s2004 ai aa eng■022 ▼a00010782
■1001 ▼aLightner, N. J.
■24510▼aEvaluating E-Commerce Functionality with a Focus on Customer Service▼dLightner, N. J.
■260 ▼aBroadway, NY▼bAssociation for Computing Machinery▼c2004.
■300 ▼app. p.88-92
■500 ▼aincluded reference
■773 ▼tCommunications of the ACM.▼gVol. 47 No. 10 (2004. 10)▼d2004, 10
■856 ▼uhttp://www.acm.org/cacm/
■SIS ▼aS075196▼b60077699▼h8▼s2▼fP
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