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Social Identity's Impact on Service Recovery Evaluations in Alliances
Social Identity's Impact on Service Recovery Evaluations in Alliances
상세정보
- 자료유형
- 기사
- ISSN
- 01607383
- 저자명
- Weber, K.
- 서명/저자
- Social Identitys Impact on Service Recovery Evaluations in Alliances / Weber, K. , Sparks, B. A.
- 발행사항
- New York : Pergamon, 2006.
- 형태사항
- pp. 859-863
- 주기사항
- Includes Bibliography
- 기타저자
- Sparks, B. A.
- 원문정보
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60244791
MARC
008191119s2006 ai aa eng■022 ▼a01607383
■1001 ▼aWeber, K.
■24510▼aSocial Identity's Impact on Service Recovery Evaluations in Alliances▼dWeber, K.▼eSparks, B. A.
■260 ▼aNew York▼bPergamon▼c2006.
■300 ▼app. 859-863
■500 ▼aIncludes Bibliography
■7001 ▼aSparks, B. A.
■773 ▼tAnnals of Tourism Research.▼gVol. 33 No. 3 (2006. 7)▼d2006, 07
■856 ▼uhttp://www.elsevier.com/locate/atoures
■SIS ▼aS035295▼b60077335▼h8▼s2▼fP
