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The customer delight construct:Is Surprise Essential?
The customer delight construct:Is Surprise Essential?
Detailed Information
- Material Type
- 기사
- ISSN
- 01607383
- Author
- Crotts, J. C.
- Title/Author
- The customer delight construct:Is Surprise Essential? / Crotts, J. C. ; Magnini, V. P.
- Publish Info
- New York : Pergamon, 2011.
- Material Info
- pp. 719-722
- General Note
- Includes Bibliography(참고문헌수록)
- Added Entry-Personal Name
- Magnini, V. P.
- Host Item Entry
- Annals of Tourism Research. : Vol. 38 No. 2 (2011. 4) 2011, 04
- Electronic Location and Access
- url
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60244060
MARC
008191115s2011 ai aa eng■022 ▼a01607383
■1001 ▼aCrotts, J. C.
■24510▼aThe customer delight construct:Is Surprise Essential?▼dCrotts, J. C.▼eMagnini, V. P.
■260 ▼aNew York▼bPergamon▼c2011.
■300 ▼app. 719-722
■500 ▼aIncludes Bibliography(참고문헌수록)
■7001 ▼aMagnini, V. P.
■773 ▼tAnnals of Tourism Research.▼gVol. 38 No. 2 (2011. 4)▼d2011, 04
■856 ▼uhttp://www.elsevier.com/locate/atoures
■SIS ▼aS057732▼b60077335▼h8▼s2▼fP
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