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Customer loyalty to one service worker : Should it be discouraged?
Customer loyalty to one service worker : Should it be discouraged?
Detailed Information
- Material Type
- 기사
- ISSN
- 01678116
- Author
- L. L. Bove.
- Title/Author
- Customer loyalty to one service worker : Should it be discouraged? / L. L. Bove. ; L. W. Johnson.
- Publish Info
- [Amsterdam, The Netherlands] : Elsevier, 2006.
- Material Info
- pp. 79-92
- Added Entry-Personal Name
- L. W. Johnson.
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60089157
MARC
008070130s2006 ne a a dut■022 ▼a01678116
■1001 ▼aL. L. Bove.
■245 ▼aCustomer loyalty to one service worker▼bShould it be discouraged?▼dL. L. Bove.▼eL. W. Johnson.
■260 ▼a[Amsterdam, The Netherlands]▼bElsevier▼c2006.
■300 ▼app. 79-92
■653 ▼aCUSTOMER▼aLOYALTY▼aSERVICE▼aWORKER
■7001 ▼aL. W. Johnson.
■773 ▼tInternational journal of research in marketing.▼gVol. 23 No. 1 (2006. 3)▼d2006, 03
■SIS ▼aS030285▼b60077738▼h8▼s2
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