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Complaining to the Masses : The Role of Protest Framing in Customer-Created Complaint Web Sites
Complaining to the Masses : The Role of Protest Framing in Customer-Created Complaint Web Sites
Detailed Information
- 자료유형
- 기사
- ISSN
- 00935301
- 저자명
- James C. Ward.
- 서명/저자
- Complaining to the Masses : The Role of Protest Framing in Customer-Created Complaint Web Sites / James C. Ward. , Amy L. Ostrom.
- 발행사항
- Gainesville : University of Chicago Press, 2006.
- 형태사항
- pp. 220-230
- 키워드
- COMPLAINING MASSES
- 기타저자
- Amy L. Ostrom.
- 모체레코드
- 모체정보확인
- Control Number
- kjul:60088669
MARC
008070126s2006 AI a a ENG■022 ▼a00935301
■1001 ▼aJames C. Ward.
■245 ▼aComplaining to the Masses▼bThe Role of Protest Framing in Customer-Created Complaint Web Sites▼dJames C. Ward.▼eAmy L. Ostrom.
■260 ▼aGainesville▼bUniversity of Chicago Press▼c2006.
■300 ▼app. 220-230
■653 ▼aCOMPLAINING▼aMASSES
■7001 ▼aAmy L. Ostrom.
■773 ▼tThe Journal of consumer research.▼gVol. 33 No. 2 (2006. 9)▼d2006, 09
■SIS ▼aS037360▼b60077652▼h8▼s2
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