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Fabled service : ordinary acts, extraordinary outcomes
Fabled service : ordinary acts, extraordinary outcomes
Detailed Information
- 자료유형
- 단행본
- ISBN
- 0893842702
- 청구기호
- 326.162 S215f
- 서명/저자
- Fabled service : ordinary acts, extraordinary outcomes / ElizaBeth A. Sanders.
- 발행사항
- San Diego, CA : Pfeiffer&Company, 1995.
- 형태사항
- xv, 128 p. : ill. ; 26 cm.
- 총서명
- The Jossey-Bass business & management series
- 서지주기
- Includes bibliographical references (p. 125) and index.
- 일반주제명
- Customer services Management
- 일반주제명
- Employee motivation
- 가격
- 21000
- Control Number
- kjul:60082088
MARC
008061030s1995 us a b 001c0 eng d■020 ▼a0893842702
■035 ▼a(KERIS)BIB000007216393
■090 ▼a326.162▼bS215f
■1001 ▼aSanders, ElizaBeth A.
■24510▼aFabled service▼bordinary acts, extraordinary outcomes▼dElizaBeth A. Sanders.
■260 ▼aSan Diego, CA▼bPfeiffer&Company▼c1995.
■300 ▼axv, 128 p.▼bill.▼c26 cm.
■44000▼aThe Jossey-Bass business & management series
■504 ▼aIncludes bibliographical references (p. 125) and index.
■650 0▼aCustomer services▼xManagement
■650 0▼aEmployee motivation
■9500 ▼b21000
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