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Superior customer service : William A. Stull, Donna E. Crow.
Superior customer service : William A. Stull, Donna E. Crow.
Detailed Information
- 자료유형
- 단행본
- ISBN
- 0538628685
- 청구기호
- 326.184 S934s
- 서명/저자
- Superior customer service : William A. Stull, Donna E. Crow.
- 발행사항
- Cincinnati : South-Western Educational Pub., 1996.
- 형태사항
- vi, 136 p. : ill. ; 28cm.
- 서지주기
- Includes index.
- 일반주제명
- Customer service Case studies
- 기타저자
- Crow, Donna E.
- 가격
- 12000
- Control Number
- kjul:60076765
MARC
008060612s1996 us a 001c0 eng d■020 ▼a0538628685
■035 ▼a(KERIS)BIB000001512730
■090 ▼a326.184▼bS934s
■1001 ▼aStull, William A.
■24510▼aSuperior customer service▼cWilliam A. Stull, Donna E. Crow.
■260 ▼aCincinnati▼bSouth-Western Educational Pub.▼c1996.
■300 ▼avi, 136 p.▼bill.▼c28cm.
■504 ▼aIncludes index.
■650 0▼aCustomer service▼xCase studies
■650 0▼aCustomer service▼xStudy and teaching▼xProblems, exercises, etc
■7001 ▼aCrow, Donna E.
■9500 ▼b12000
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