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The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
The Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction
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MARC
008060425s2005 ULKa a KOR■022 ▼a12268747
■245 ▼aThe Impact of Service Attitude, Perceived Quality, Perceived Value and Airline Image on Customer Satisfaction▼dLee, Soo-Bum, Lee Sung-Hee, Lee, Eun-Yong
■260 ▼a서울▼b한국호텔경영학회▼c2005.
■300 ▼app. 77-88
■653 ▼aIMPACT▼aSERVICE▼aATTITUDE▼aPERCEIVED▼aQUALITY▼aVALUE▼aAIRLINE▼aIMAGE▼aCUSTOMER▼aSATISFACTION
■700 ▼aLee, Soo-Bum, Lee Sung-Hee, Lee, Eun-Yong
■773 ▼t호텔경영학연구(Korean Journal of Hospitality Administration)▼g제14권 제3호 (통권29호)(2005년 9월)▼d2005, 08
■URL ▼ahttp://www.kosha.or.kr
■SIS ▼aS016443▼b60049947▼h8▼s2
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