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Service Recovery Performance : A Study on the Influences of Selected Anteedents on the Hotel Employee's Perception
Service Recovery Performance : A Study on the Influences of Selected Anteedents on the Hotel Employee's Perception
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MARC
008060425s2005 ULKa a KOR■022 ▼a12268747
■245 ▼aService Recovery Performance▼bA Study on the Influences of Selected Anteedents on the Hotel Employee's Perception▼dHan, Jin-Soo, Park, Tae-Su
■260 ▼a서울▼b한국호텔경영학회▼c2005.
■300 ▼app. 19-37
■653 ▼aSERVICE▼aRECOVERY▼aPERFORMANCE
■700 ▼aHan, Jin-Soo, Park, Tae-Su
■773 ▼t호텔경영학연구(Korean Journal of Hospitality Administration)▼g제14권 제3호 (통권29호)(2005년 9월)▼d2005, 08
■URL ▼ahttp://www.kosha.or.kr
■SIS ▼aS016443▼b60049947▼h8▼s2
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