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최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료]
![최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료] / Education...](/Sponge/Images/bookDefaults/NNbookdefaultsmall.png)
최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료]
Detailed Information
- 자료유형
- 비도서자료
- 청구기호
- 591.9518 E24초
- 서명/저자
- 최상의 고객 서비스 제공 = Delivering Quality Guest Service - [비디오 녹화자료] / Educational Institute of the AH & LA 편.
- 발행사항
- 서울 : Educational Institute of the AH & LA, 1997
- 형태사항
- 비디오 카세트 1매 : 유성, 천연색 ; 12.5mm
- 내용주기
- 1,Front Office. 2,Housekeeping. 3,Food and Beverage 4, Sales. 5,train the trainer 6, banquest service. 7,productivity 8, communication 9, guest relations 10, security 11, reservations 12, bell service 13, hotel/motel careers 14, yield management. 15, courtesy van service 16, telephon skills
- 키워드
- 연회
- 기타서명
- 1 Front Office.
- 기타서명
- 2 Housekeeping.
- 기타서명
- 3 Food and Beverage
- 기타서명
- 4 Sales.
- 기타서명
- 5 train the trainer
- 기타서명
- 6 banquest service.
- 기타서명
- 7 productivity
- 기타서명
- 8 communication.
- 기타서명
- 9 guest relations.
- 기타서명
- 10 security.
- 기타서명
- 11 reservations .
- 기타서명
- 12 bell service.
- 기타서명
- 13 hotel/motel careers.
- 기타서명
- 14 yield management.
- 기타서명
- 15 courtesy van service.
- 기타서명
- 16 telephon skills
- 가격
- 가격불명
- Control Number
- kjul:60032262
MARC
008040504s1997 ulk av kor■090 ▼a591.9518▼bE24초
■1001 ▼aEducational Institute of the AH & LA,
■24510▼a최상의 고객 서비스 제공▼xDelivering Quality Guest Service▼h[비디오 녹화자료]▼dEducational Institute of the AH & LA 편.
■260 ▼a서울▼bEducational Institute of the AH & LA▼c1997
■300 ▼a비디오 카세트 1매▼b유성, 천연색▼c12.5mm
■50501▼t1,Front Office.▼t2,Housekeeping.▼t3,Food and Beverage▼t4, Sales.▼t5,train the trainer▼t6, banquest service.▼t7,productivity▼t8, communication▼t9, guest relations▼t10, security▼t11, reservations▼t12, bell service▼t13, hotel/motel careers▼t14, yield management.▼t15, courtesy van service▼t16, telephon skills
■653 ▼a연회
■740 0▼a1 Front Office.
■740 0▼a2 Housekeeping.
■740 0▼a3 Food and Beverage
■740 0▼a4 Sales.
■740 0▼a5 train the trainer
■740 0▼a6 banquest service.
■740 0▼a7 productivity
■740 0▼a8 communication.
■740 0▼a9 guest relations.
■740 0▼a10 security.
■740 0▼a11 reservations .
■740 0▼a12 bell service.
■740 0▼a13 hotel/motel careers.
■740 0▼a14 yield management.
■740 0▼a15 courtesy van service.
■740 0▼a16 telephon skills
■9501 ▼a가격불명
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