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Command performance : the art of delivering quality service
Command performance : the art of delivering quality service
Detailed Information
- 자료유형
- 단행본
- ISBN
- 0875845622
- 청구기호
- 326.16 M381c
- 저자명
- Martin, John E
- 서명/저자
- Command performance : the art of delivering quality service / John E. Martin.
- 발행사항
- Boston, MA : Harvard Business School Press, 1994.
- 형태사항
- xx, 260 p. : ill. ; 24 cm.
- 가격
- 32000
- Control Number
- kjul:50035226
MARC
008011115s1994 ulk kor■020 ▼a0875845622
■090 ▼a326.16▼bM381c
■1001 ▼aMartin, John E
■24510▼aCommand performance▼bthe art of delivering quality service▼dJohn E. Martin.
■260 ▼aBoston, MA▼bHarvard Business School Press▼c1994.
■300 ▼axx, 260 p.▼bill.▼c24 cm.
■9500 ▼b32000
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