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Service Quality in hospitality organizations
Service Quality in hospitality organizations
Detailed Information
- Material Type
- 단행본
- Date and Time of Latest Transaction
- 20010913102028.0
- ISBN
- 0304327867
- Callnumber
- 591.9518 O52s
- Author
- Olsen, Michael D.
- Title/Author
- Service Quality in hospitality organizations / edited by Michael D. Olsen ; Richard Teare ; Evert Gummesson.
- Edited Info
- 1st ed.
- Publish Info
- London : Cassell, 1996.
- Material Info
- xii, 316 p. : illus. ; 24 cm.
- 서지주기
- Includes index.
- Index Term-Uncontrolled
- Service Quality Service Hospitality Hotel Organizations
- Added Entry-Personal Name
- Gummesson, Evert
- Added Entry-Personal Name
- Teare, Richard
- Price Info
- 24000
- Control Number
- kjul:50023565
MARC
008011008s1996 us a 001 eng■005 20010913102028.0
■020 ▼a0304327867
■035 ▼aKRIC01168205
■090 ▼a591.9518▼bO52s
■1001 ▼aOlsen, Michael D.
■24510▼aService Quality in hospitality organizations▼dedited by Michael D. Olsen▼eRichard Teare▼eEvert Gummesson.
■250 ▼a1st ed.
■260 ▼aLondon▼bCassell▼c1996.
■300 ▼axii, 316 p.▼billus.▼c24 cm.
■504 ▼aIncludes index.
■650 4▼aHotel▼xService
■653 ▼aService Quality▼aService▼aHospitality▼aHotel▼aOrganizations
■7001 ▼aGummesson, Evert
■7001 ▼aTeare, Richard
■9500 ▼b24000
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