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고객만족도 : 조사방법 실무지침서
고객만족도 : 조사방법 실무지침서 / 윤상근 , 구자룡 , 최천규 공저.
고객만족도 : 조사방법 실무지침서

Detailed Information

자료유형  
 단행본
ISBN  
8972771155
청구기호  
326.162 윤52고
저자명  
윤상근
서명/저자  
고객만족도 : 조사방법 실무지침서 / 윤상근 , 구자룡 , 최천규 공저.
판사항  
초판
발행사항  
서울 : 韓國能率協會, 1996.
형태사항  
309 p. ; 26 cm.
서지주기  
권말참고문헌수록
일반주제명  
판매율증진책
키워드  
고객만족도 조사방법 실무지침서 만족도 방법 지침서 고객
기타저자  
구자룡
기타저자  
최천규
가격  
19000
Control Number  
kjul:46702

MARC

 008970813s1996        ulk                      000a    kor
■020    ▼a8972771155
■090    ▼a326.162▼b윤52고
■1001  ▼a윤상근
■24510▼a고객만족도▼b조사방법  실무지침서▼d윤상근▼e구자룡▼e최천규  공저.
■250    ▼a초판
■260    ▼a서울▼b韓國能率協會▼c1996.
■300    ▼a309  p.▼c26  cm.
■504    ▼a권말참고문헌수록
■650  4▼a판매율증진책
■653    ▼a고객만족도▼a조사방법▼a실무지침서▼a만족도▼a방법▼a지침서▼a고객
■7001  ▼a구자룡
■7001  ▼a최천규
■9500  ▼b19000

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